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All issuesVolume 317, Issue 4IT NewsCxO

Leading Cruise Line Personalizes Passengers' Onboard Experience In Real Time

SAS News, Monday, August 26th, 2024

Norwegian Cruise Line Holdings uses SAS to transform onboard experiences for passengers with prompt personalized communications

Leading Cruise Line Personalizes Passengers' Onboard Experience In Real Time

Norwegian Cruise Line Holdings (NCLH) is a global leader in cruising experiences, having been awarded No. 1 status in the Mega Ship Category by the Conde Nast Readers' Choice Awards and named Europe's and North America's Leading Cruise Line by World Travel Awards.

Headquartered in Miami, NCLH began sailing in 1966. Today it is the fourth-largest cruise line in the world and sails to over 450 destinations.

The company operates three leading brands: Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. It is known for innovative ship designs, diverse itineraries and a focus on delivering exceptional guest experiences across its fleet of 32 ships. Over the next 10 years, it plans to add 13 additional state-of-the-art ships to its fleet. Furthermore, the company owns and operates two private islands - the Great Stirrup Cay in the Bahamas and Harvest Caye in Belize.

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