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All issuesVolume 318, Issue 1IT NewsCRM

The Best CRM Software, Solutions, And Innovators: The 2024 CRM Industry Awards

Destination CRM, Tuesday, September 3rd, 2024

If it wasn't clear enough already, we'll just say it here plainly: Artificial intelligence has earned all its hype.

After all, we're not even two years into the era of generative AI, and ChatGPT has become for many of us an everyday tool, much like Google did more than two decades ago. And that's before we get into prescriptive, predictive, conversational, and all the other AI flavors. We've gone from imagining AI as part of some sci-fi future to assessing how to best use it in our nuts-and-bolts present.

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