Establish AI-Driven Network Operations: 5 Must-Have Capabilities
Techstrong ITSM, Monday, September 2nd, 2024
Without a doubt, you can expect artificial intelligence (AI) foundation models to play an important role in many organizations' strategies in the next three to five years.
However, if executives are to achieve the business improvements they expect from AI, their teams must ensure optimized network operations and infrastructure.
Revealed in their latest research, EMA concluded that over 40% say that a 'shortage of skilled personnel' is the biggest challenge to successful network operations. With the complexity of networks and network delivery having no end in sight, there is no choice but for vendors to help simplify the day-to-day operations for overburdened network teams, and AI is the key.