Will GenAI Kill The Help Desk And Other IT Jobs?
ComputerWorld, Monday, September 16th, 2024
Generative AI adoption is bound to eliminate some tech-related jobs over the next few years. But in addition to creating new efficiencies, it will likely help other roles become more productive.
As AI adoption continues to soar, corporate executives are being forced to make hard decisions on what IT jobs can be automated by the fast-evolving technology and which ones can't.
It's a conundrum - especially because experts believe as many as a quarter of IT jobs could be eliminated and replaced by generative artificial intelligence (genAI) tools.
'There have been a lot of layoffs,' said David Foote, chief analyst and research officer with IT research firm Foote Partners. 'Companies are identifying people who may have been solid workers in the past, but they don't fit into the new world driven by the 'emerging' economy and the technology they're making bets on.'