What Is RPA? A Revolution In Business Process Automation
CIO, Friday, October 4th, 2024
More CIOs are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning, and governance if it's to bolster the business, experts say.
What is robotic process automation?
Robotic process automation (RPA) is an application of technology, governed by business logic and structured inputs, aimed at automating business processes. Using RPA tools, a company can configure software, or a 'robot,' to capture and interpret applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems. RPA scenarios range from generating an automatic response to an email, to deploying thousands of bots, each programmed to automate jobs in an ERP system.