The Two Technologies Converging To Drive Retail Operations Into Real-Time
Techstrong.ai, Thursday, October 10th, 2024
AI and IoT - are we banking on another tech fad, or will AIoT really change retail operations for the better?
The question is on the minds of retailers worldwide, but for Edward Funnekotter, chief architect and AI officer at Solace, the business value of AIoT, when underpinned by event-driven thinking goes way beyond a fad. There's the opportunity to transform shop floor experiences, keep a track of products across an entire warehouse, and take customer service to a whole new level.
The retail industry is no stranger to IoT-enabled devices and sensors, in fact, today's retailers commonly use such technologies in store, warehouses, throughout the supply chain, right down to the customer service channels. But it's about going one step further, layering it with AI.