What Is Digital Transformation? Ongoing Reinvention
CIO, Friday, October 11th, 2024
Digital transformation is a foundational change in how an organization delivers value to its customers. Here's what transformation entails, along with tips to ensure your company is on the correct course.
Digital transformation definition
Digital transformation is an organization-wide strategy aimed at leveraging digital technologies to modernize key business processes and to introduce new services that better engage customers, support employees, improve operations, and drive business value to the bottom line.
When done correctly, digital transformation becomes embedded in the enterprise strategy, with the organization's CEO, executive team, and entire workforce embracing digital transformation as a continual reinvention essential to the organization's success.