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All issuesVolume 319, Issue 3IT NewsCxO

CIOs Must Also Serve As Chief AI Officers, According To Salesforce Survey

ZDNet, Wednesday, October 16th, 2024

Even though the majority of chief information officers believe AI is a game changer, only 11% say they've fully implemented the technology, citing security and data infrastructure as their top impediment.

The role of the CIO now is much more than delivering access to trustworthy, relevant, timely, and impactful information -- these are table-stakes requirements.

In the age of artificial intelligence (AI), chief information officers (CIO) must help stakeholders turbocharge their output. CIOs are now in the business of manufacturing intelligence and work-autonomous work. CIOs are now responsible for creating a work environment where humans and AI agents can collaborate and co-create stakeholder value -- employees, customers, partners, and communities.

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