ERP Horror Stories And How To Get Back On Track
ComputerWeekly, Tuesday, October 22nd, 2024
Organisations need to make sure their technology partners really understand their business to avoid ERP failures
Why do organisations invest in Enterprise Resource Planning (ERP) systems? The goal is simple: to make their business more efficient, their employees more productive and their customers happier and consequently improve their bottom line.
However, many organisations experience the opposite - inefficient operations, unhappy employees and customers and financial losses. According to the 2024 Gartner Research, "What IT Leaders Must Do to Avoid Disappointing ERP Initiatives", by 2027, 'more than 70% of recently implemented ERP initiatives will fail to fully meet their original business case goals.' What is even more concerning is that 'as many as 25% of these will fail catastrophically,".