CIO Success Tied To Cost Management And Profitability
Techstrong ITSM, Wednesday, October 30th, 2024
Amid economic pressures, IT leaders are increasingly prioritizing cost management and profitability, with around two-thirds focusing more on these areas than in the past.
Nearly two-thirds of a ServiceNow and ThoughtLab survey of 500 global IT leaders said their performance is directly tied to outcomes like revenue impact, cost control and strategic alignment.
The report found more than six in 10 technology executives are now closely aligned with the C-suite, actively partnering in crafting business strategy and driving change management across their organizations.
Kellie Romack, chief digital information officer for ServiceNow, explained as IT becomes integral to business strategy, collaboration across the C-suite is intensifying.
She pointed out 59% of IT leaders work directly with their CEOs, a figure expected to rise to 70% within two years.