Empowering Accountability: How CIOs And CTOs Can Teach Their Teams To Hold Senior Leaders Accountable
Heller Search Associates, Wednesday, November 6th, 2024
Superior performance requires commitment at every level of the organization - including the top.
IT leaders can empower their team members to engage with higher ups in ways that benefit the larger organization.
'I get so frustrated when my boss doesn't meet his commitments.'
Over the past 15 years conducting thousands of stakeholder interviews, I am struck by how often I hear comments like this when I am talking to technology subordinates. It's tempting to lump feedback like this into the broad bucket of 'accountability,' but I have come to see these workers' frustrations as a particular - and often neglected - brand of accountability that is about personal responsibility. I've also come to understand that this common dynamic is a problem that many executives struggle to address.