Tech Support World Record? 8.5 Seconds From Seeing To Fixing
The Register, Friday, November 8th, 2024
Your very fastest resolution, delivered in a flash - even in The Time Before Google
The working week can be a trek. And so can a holiday, which the On Call author has taken this week - but not before preparing a new installment of The Register's Friday column that recounts tech support tales kindly contributed by readers.
This week's On Call is a compendium of responses to our recent request for your fastest fixes, which we made after the story about the techie who took five minutes to sort out a problem that had confounded the might of Microsoft and Adobe for two weeks.
One reader, whom we will Regomize as "Russel," told us of the time a colleague complained their CD-ROM wasn't working.