2 Years After ChatGPT's Release, CIOs Are More Skeptical Of Generative AI
CIODIVE, Monday, November 18th, 2024
Since the landmark tool launched, IT leaders have worked to tune out hype, focusing on customized capabilities and narrowing the list of use cases.
In the two years since OpenAI's ChatGPT made its public debut, vendors rushed to capitalize on the momentum, releasing hundreds of generative AI capabilities and promising transformative benefits.
But CIOs aren't as starry-eyed as they initially were when the AI race kicked off.
ChatGPT's ease of use and novelty lured businesses that sought quick productivity gains. Yet, leaders found deploying generative AI at scale is much harder and more complex than the minimalist chatbot veneer suggested.