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All issuesVolume 320, Issue 4IT NewsCxO

Salesforce CIO: How Agents Change Internal Workflows

Search Customer Experience, Monday, November 25th, 2024

In this Q&A, Salesforce CIO and Executive Vice President Juan Perez discusses the company's internal Agentforce rollout, among other topics.

Salesforce CIO and Executive Vice President Juan Perez has been with Salesforce for three years, following a 32-year stint at UPS as CIO and chief of engineering.

We talked about this and much more in this Q&A -- such as how does a low-code platform vendor like Salesforce approach DevOps governance, given that it's committed to using its own products, such as generative AI agents?

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