Business Recovery: The Forgotten IT Metric
DataCenter Knowledge, Monday, December 9th, 2024
Business recovery is a critical metric for measuring a data center's IT effectiveness. But it's often overlooked in favor of traditional KPIs.
Traditionally, KPIs such as rate of change, service quality, and the speed of updates have formed the backbone of measuring IT effectiveness. Today, I'm urging IT execs to consider another, business-critical yet often overlooked or forgotten IT metric: business recovery.
The recent CrowdStrike outage in July 2024, which impacted over 8.5 million Microsoft Windows devices and resulted in over $1 billion in losses, exposed vulnerabilities in resilience planning for data centers worldwide.