Finding Your Shadow: Can Shadow IT Be Controlled?
Information Week, Thursday, December 12th, 2024
Instead of reprimanding staff for using unmanaged software, IT leaders should enact a constructive approach to shadow IT that learns why users need these tools.
The notion of shadow IT as risky business can be instilled in IT strategy. Shadow IT emerges when departments or employees use software, hardware or applications without the knowledge or oversight of the IT department. By adopting this tech, these departments or individuals become dependent on such tools, unbeknownst to the IT team.