IDC Chief Research Officer: Genai, From Experimentation To Adoption
CIO, Thursday, December 19th, 2024
Back in 2023, at the CIO 100 awards ceremony, we were about nine months into exploring generative artificial intelligence (genAI). We were full of ideas and possibilities. Fast forward to 2024, and our data shows that organizations have conducted an average of 37 proofs of concept, but only about five have moved into production. It's been a year of intense experimentation.
Now, the big question is: What will it take to move from experimentation to adoption? The key areas we see are having an enterprise AI strategy, a unified governance model and managing the technology costs associated with genAI to present a compelling business case to the executive team.
Our research indicates a scramble to identify and experiment with use cases in most business functions within an enterprise. The challenge is that each function within an organization might identify five or six use cases. When you look across the entire organization, the organization may be running dozens of disconnected use cases.