Ask An Analyst: 2024 Trends In Generative AI
nojitter, Tuesday, December 17th, 2024
A look back at some of the Gen AI trends in 2024, including the rapid-fire debut of AI assistants, the introduction of AI Agents, as well as some insights on how enterprises might approach choosing Gen AI solutions.
No Jitter asked Derek Top, Principal Analyst & Research Director, Opus Research for his thoughts on a few questions related to generative AI trends in 2024 and how enterprises might select a Gen AI solution.
No Jitter (NJ): What were some of the major trends/developments in Gen AI during 2024?
Derek Top (DT): This year we saw an almost never-ending list of vendors announcing product offerings to create, deploy, and maintain GenAI-powered agents that can interact with customers autonomously across voice and chat channels.