Techie Fluked A Fix And Found Himself The Abusive Boss's Best Friend
The Register, Friday, December 20th, 2024
Digital technology remains frighteningly finickity, which is why good tech support people are always in demand - and also the reason The Register never tires of telling your support stories each Friday in On Call, the column your generosity makes possible.
This week, meet a reader we'll Regomize as "Boris" who years ago worked for a business providing services to what he described as "a large international automotive company" that ran its production planning application on an old school mainframe - proper supervillain lair kit, with big tape drives whirring away all day.
The IT director at this client had a temper.
"He was known and feared as someone who ate systems support people for breakfast."
Boris was therefore far from thrilled when he was called in to address a problem his colleagues had been unable to address.