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All issuesVolume 322, Issue 1IT NewsOperations

6 Ways You're Failing At Change Management

CIO, Tuesday, December 31st, 2024

Technical transformations are all too often derailed by poor change management strategies. Here's how organizations unknowingly set themselves up to not succeed.

In the digital transformation era, organizational change is constant. It's up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them.

Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

Like other digital-savvy IT leaders, Hafez believes organizational change management (OCM) isn't a nice-to-have, but an absolute requirement for long-term success.

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