Gen AI In 2025: Playtime Is Over, Time To Get Practical
CIO, Thursday, January 2nd, 2025
Pilot fatigue, aimless experimentation, and failure rates have many organizations shifting generative AI investments toward more targeted - and promising - business use cases.
Generative AI playtime may be over, as organizations cut down on experimentation and pivot toward achieving business value, with a focus on fewer, more targeted use cases.
Nearly nine out of 10 senior decision-makers said they have gen AI pilot fatigue and are shifting their investments to projects that will improve business performance, according to a recent survey from NTT DATA.
Organizations will still experiment with new gen AI pilots, but a more targeted approach focused on use cases specific to their businesses is increasingly becoming central to IT leaders' AI strategies, says Andrew Wells, chief data and AI officer for NTT DATA North America.