5 Trends For 2025
IBM News, Thursday, January 2nd, 2025
Ignite innovation with people-powered AI.
2024 was a year of letting go. As a combination of conflict and transformation threw old assumptions into doubt, business leaders had to reassess their appetite for risk. They had to weigh the need for speed against the safety of proven processes-then change the habits that were holding them back.
Generative AI was at the center of this shift, introducing a world of new opportunities, as well as uncharted risks. Agentic AI, which refers to systems and programs that perform a variety of functions autonomously, can act on behalf of employees while they do other work. By giving AI agents specific permissions and rights, they can automate decision-making, problem-solving, and other tasks that go beyond the data the system's machine learning models were trained on in a way that most AI assistants don't.