93% Of IT Leaders See Value In AI Agents But Struggle To Deliver, Salesforce Finds
VentureBeat, Wednesday, January 29th, 2025
Everyone is talking about AI agents. But so far, a lot of that has just been, well, talk.
That is set to change in 2025, according to Salesforce - AI agents are finally getting real. According to a new survey from its integration and automation software company Mulesoft, 93% of enterprise IT leaders have implemented or planned to implement AI agents in the next two years.
Still, enterprises continue to struggle with delivery times - for instance, 29% missed their delivery goals in 2024 - and 80% say data integration is one of their biggest challenges when using AI.