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All issuesVolume 322, Issue 5IT NewsOperations

The Myth That Is Enterprise-Ready Software

Techstrong ITSM, Friday, January 31st, 2025

As companies clamor for software solutions, tech companies flood them with options. In the past several years, a blizzard of software solutions has been pushed out into the market with claims of being 'enterprise-ready'.

These products, vendors said, would make operations tidier and employees more efficient with their rafts of capabilities and unbounded scope.

But if you talk to people in enterprises, you will hear a different story. 96% organization say they have either shelved some or all of the SaaS solutions they invested in ten years ago, according to 2017 data.

'Enterprise software has always sucked, but now people are complaining about it more,' Matt Mullenweg, the founding developer of WordPress himself had said in an interview with Wired.

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