Goodbye Digital Transformation, Hello AI-First Business Transformation
CIO, Tuesday, February 4th, 2025
The intelligence revolution means we need to challenge our fundamental assumptions about how we think about our business, how we work, and how we measure success.
Perhaps we got digital transformation wrong this whole time. Instead of focusing on the transformation part, we did a lot less transforming and a lot more digitalization. Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization.
As a result, most businesses remain saddled with complexity, department silos, and old ways of doing things. The rise of artificial intelligence is giving us all a second chance. We can choose to use AI to do the same things faster and better. Or we can make the right things more efficient while also charting a new path and harness this technology to truly transform into AI-first businesses.