Oracle Named A Leader For Twelfth Consecutive Time In The Gartner Magic Quadrant For The CRM Customer Engagement Center
Oracle News, Friday, February 14th, 2025
AI innovation and the ability to orchestrate highly complex service needs position Oracle Fusion Cloud Service as standard of excellence in SaaS service technology
Oracle announced that it has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer Experience (CX). This is the twelfth consecutive time that Oracle has been named a Leader and in this year's report, Oracle was recognized for its 'Ability to Execute' and 'Completeness of Vision.' A copy of the report is available here.