Multimodal And Agentic AI: The Next Evolution In Customer Experience
techradar.pro, Friday, February 21st, 2025
Multimodal and agentic AI enhance customer experience
As artificial intelligence continues to reshape industries, leaders around the world are navigating the challenge of how to create clear and consistent regulations that balance innovation with safety. In September 2024, representatives from technology companies, institutions, and researchers issued an open letter to European policymakers, warning that fragmented and inconsistent rules risk depriving the EU of two cornerstones of AI innovation: 'open' and 'multimodal' models.
Open models are free and available to everyone to use, modify, and build on, which spreads social and economic opportunities. The latest multimodal models operate fluidly across text, images, and speech and will enable the next wave of breakthroughs in AI.