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All issuesVolume 323, Issue 4IT NewsCxO

6 Reasons So Many IT Orgs Fail To Exceed Expectations Today

CIO, Monday, February 24th, 2025

CEOs may be less impressed with their IT organization's performance, but vague expectations, misapplied metrics, and resource issues are playing a role.

There are myriad reasons why earning top marks matter for CIOs.

Beyond pride in doing better than expected, CIOs who exceed expectations build stronger reputations, which helps them to more easily influence others, gain more trust, and more readily get support to pursue innovation and transformation.

It also helps them land subsequent jobs, as they'll be known for going above and beyond.

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