Supercharge ITSM: How to Automate & Elevate Your IT Service Desk (March 13th)
Thursday, March 13th, 2025: 1:00 PM to 2:00 PM
Join us for an insightful session with Info-Tech Research Advisory Fellow, Sandi Conrad, as she walks through a practical playbook to leverage automation for the IT service desk
Virtual
IT leaders are embracing automation to combat burnout and improve service delivery - but where do you start? With 58% of IT teams spending weeks or even months on routine tasks, no-code automation provides a game-changing solution. From employee onboarding to password resets and Active Directory updates, automation can significantly lighten the load on IT teams and enhance service efficiency.
Join us for an insightful session with Info-Tech Research Advisory Fellow, Sandi Conrad, as she walks through a practical playbook to leverage automation for the IT service desk:
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