KnowBe4 Research Reveals A Confidence Gap In Cybersecurity, Putting Organisations At Risk
IT Security Guru, Wednesday, March 12th, 2025
'Security Approaches Around the Globe: The Confidence Gap' highlights how increased employee confidence paired with lower cybersecurity awareness creates vulnerabilities in the workplace
KnowBe4, cybersecurity platform that comprehensively addresses human risk management, has released new research indicating that while 86% of employees believe they can confidently identify phishing emails, nearly half have fallen for scams. The study, which surveyed professionals across the UK, USA, Germany, France, Netherlands, and South Africa, reveals a growing gap between confidence and competence in identifying cyber threats.
Notably, South Africa leads with both the highest confidence levels and the highest scam victimization rate, suggesting that misplaced confidence can create a false sense of security, leaving employees more susceptible to advanced cyber threats. Beyond training, the report highlights the importance of fostering a transparent security culture. While 56% of employees feel 'very comfortable' reporting security concerns, 1 in 10 still hesitate due to fear or uncertainty.