How To Create Raving End Users That Champion Your IT Department - #351
DPIT, Thursday, March 27th, 2025
Guest: Dennis Zoesch, Director of IT Value Delivery at Wausau Supply Company.
3 Key Takeaways
- Good IT leaders connect technology to business outcomes.
- Project momentum requires flexible methodology and regular communication.
- Successful systems start with user needs, not tech features.
IT isn't just about keeping systems running. It's about driving measurable business impact.
When IT is done right, it becomes the backbone of transformation.
Here's the reality:
- Security isn't just tools. it's the people. MDR solutions with network + endpoint sensors are key, but you need passionate specialists to interpret the data.
- AI's biggest risk? Believing fake is real. Deepfakes are convincing fast, even savvy users get fooled. The stakes are higher than ever.
- Sales and IT can work together. How? Build systems that give sales real-time customer insights, and suddenly, IT isn't 'support'. it's strategy.
'I've seen IT projects transform the way companies operate. A solid vision, the right tech, and a persistent, energetic team can do great things.'