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All issuesVolume 325, Issue 1IT NewsCxO

Why Vendor Relationships Are More Important Than Ever For CIOs

InformationWeek, Wednesday, April 2nd, 2025

The best vendor relationships are partnerships, but which organizations should CIOs trust? The ones that understand your company and deliver accordingly.

Vendor relationships have been changing over the years, with more vendor organizations becoming consultative in nature. For decades companies have been adding a service arm to expand their share of wallet, a KPI that doesn't necessarily benefit customers. The ultimate test of a vendor's value is the business value realized as the result of the partnership.

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