How Enterprise IT Can Protect Itself From genAI Unreliability
computerW, Monday, April 7th, 2025
The Mayo Clinic has been experimenting with forcing the technology to reveal source links for everything. And there are other approaches that might be viable.
Mesmerized by the scalability, efficiency and flexibility claims from generative AI (genAI) vendors, enterprise execs have been all but tripping over themselves trying to push the technology to its limits.
The fear of flawed deliverables - based on a combination of hallucinations, imperfect training data and a model that can disregard query specifics and can ignore guardrails - is usually minimized.
But the Mayo Clinic is trying to push back on all those problematic answers.