How To Cut The Hidden Costs Of IT Downtime
ITProToday, Monday, April 14th, 2025
A new study reveals that recurring tech problems cost IT pros $7,800 a year and a week of lost time - issues companies can reduce through automation, proactive support, and strategic IT investments.
IT downtime is a silent profit killer. According to a study from Liquid Web, IT professionals lose an average of $7,800 per year due to recurring tech issues, which cost companies time, money, and productivity.
On average, IT teams spend 52 hours annually troubleshooting persistent problems, amounting to a lost workweek.
The study also found that Wyoming, Vermont, and North Dakota lead the nation in tech support search interest per capita, while remote workers experience 10% more delays than their on-site counterparts.