How IT Leaders Use Agentic AI For Business Workflows
CIO, Wednesday, April 30th, 2025
Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.
'We're not just automating a handful of manual tasks and processes across a department or two,' says Kellie Romack, CDIO at ServiceNow. 'We're infusing AI agents everywhere to reimagine how we work and drive measurable value.'
Agentic AI is the new frontier in AI evolution, taking center stage in today's enterprise discussion. AI agents topped Forrester's 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026.