The CIO Role Is Expanding -- And So Are the Risks of Getting It Wrong
Information Week, Friday, May 9th, 2025
As digital operations drive growth, CIOs are taking on more strategic roles and leading complex transformations with high accountability and little precedent.
The CIO role has evolved from enabling business to shaping it. As technology fuels competition and growth, CIOs are now central to boardroom discussions on revenue, customer experience and innovation.
Add to the mix AI, which has the potential to drive significant cost savings by making employees more productive, helping to proactively identify and troubleshoot IT issues, and helping refine and improve revenue forecasts.
This means CIOs -- more than ever before -- must have both a customer and profit and loss (P&L) mindset to balance how they manage IT operations and innovation to meet the goals of the business.