Four Ways Network Operators Are Getting Value From AI
RCRWirelessNews, Tuesday, May 6th, 2025
In panels and conversations at this week's International Telecoms Week, some of the reality of practical AI applications for network operators emerged. 'We are already getting a lot of value from AI,' said Jean-Louis Le Roux, Orange's EVP of international network infrastructure and services, during a session on network operators participating in the AI value chain.
McKinsey earlier this year had concluded that with the support of AI, network operators are 'quickly reaching the point where they can be more precise about their capital allocations to efficiently expand and improve the network.'
Le Roux and other network operator panelists went on to lay out the areas in which they are actually already realizing value from artificial intelligence.
Network operations. 'We are already using AI in order to automate the capacity planning of the network, optimizing the network and ensuring the best resiliency,' Le Roux said, adding the Orange also uses AI to monitor the network and manage tickets that come from customers.