AWS Offers Glimpse Of What CIOs Can Do With Amazon Q Business
CIO, May 12,2025
The generative AI assistant for the enterprise, in conjunction with a range of AWS services, offers enterprises a range of task automation and customization possibilities, as evidenced by customers Zoom, HS Brands, and others.
Amazon Web Services gave IT leaders a real-world look at what enterprises are doing with its Amazon Q Business generative AI assistant, showcasing implementations from customers such as Zoom and HS Brands at an event last week in Boston.
Among the use cases highlighted was the ability to make enterprise AI agents accessible to external services, which was piloted by the NFL during last month's draft, said Natalie Hirsch, senior worldwide specialist on the Amazon Q Business team.