AI For Network Admins
ComputerWeekly.com, Monday, May 26th, 2025
Industry experts discuss how artificial intelligence is being used to support network management - and the growing requirements on networks to support AI.
There are few industries these days that are not touched by artificial intelligence (AI). Networking is very much one that is touched. It is barely conceivable that any network of any reasonable size - from an office local area network or home router to a global telecoms infrastructure - could not 'just' be improved by AI.
Just take the words of Swisscom's chief technical officer, Mark Dusener, about his company's partnership with Cisco-owned Outshift to deploy agentic AI - of which more later - through his organisation. 'The goal of getting into an agentic AI world, operating networks and connectivity is all about reducing the impact of service changes, reducing the risk of downtime and costs - therefore levelling up our customer experience.'