CEOs And IT Chiefs Misaligned On AI Readiness
ComputerWeekly, Thursday, May 29th, 2025
A report from Kyndryl shows a significant gap in how business leaders perceive the AI infrastructure of their organisations compared with IT chiefs
There appears to be a massive gap between expectations from business chiefs as to their organisations' artificial intelligence (AI) readiness and what IT leaders believe is possible.
A survey of 1,100 organisations, commissioned by Kyndryl published in the company's People readiness report 2025, has found that only 16% of the CEOs polled believe their technology infrastructure is inadequate to fully support AI technology compared with 42% of IT leaders.
Aligning AI technology strategies with broader business goals is the top action cited by leaders to leverage AI technology successfully in the workplace, yet the CEOs who took part in the survey were less aware of the challenges integrating AI and automation with existing systems. The survey found that 16% of CEO acknowledged that there are challenges compared to 37% of IT leaders.