The 7 Unwritten Rules Of Leading Through Crisis
CSO Online, Monday, May 26th, 2025
Your crisis management playbook may look fail-proof on paper, but leadership and culture offer intangibles that can make or break execution when emergency strikes.
Virtually all enterprises have some form of crisis management plan in place. Yet simply creating a crisis management program isn't enough. What's often more important are the unwritten rules that help ensure the program is executed effectively when crisis hits.
Whether you're facing a data breach, a production outage, or a cloud misconfiguration gone wrong, how you manage a crisis can make or break the trust in your team and your technology, says Trevor Young, chief product officer at cybersecurity technology and services provider Security Compass. 'I've seen how critical crisis management is across all domains - especially as systems become more complex and threats more dynamic.'