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All issuesVolume 326, Issue 4IT NewsTelco

AI Is 'One Of The Few Lifelines Left For The Telco Industry' - Orange Exec

Fierce Network, Tuesday, May 27th, 2025

AI is one of the last remaining hopes for an industry seeking to escape the race to the bottom as commodity connectivity providers, said Usman Javaid, Orange Business chief product and marketing officer.

  • AI gives telcos a path to grow beyond cost-cutting, said Orange Business's Usman Javaid
  • Orange Business supports enterprise AI at every layer - infrastructure, platform, and turnkey solutions - including sovereign AI services
  • Telcos like Orange and Telus are embracing network APIs and AI factories to escape the 'dumb pipe' model and drive new revenue streams

AI is one of the last remaining hopes for an industry seeking to escape the race to the bottom as commodity connectivity providers, said Usman Javaid, Orange Business chief product and marketing officer.

"This is one of a few lifelines left for the telco industry," Javaid told Fierce in an interview on the sidelines of the FutureNet World conference in London this month. After years of focus on cutting costs and increasing efficiency, AI presents an opportunity to grow revenue.

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