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All issuesVolume 327, Issue 2IT NewsCxO

How To Rebuild Partner Trust After A Data Breach

InformationWeek, Thursday, June 12th, 2025

A data breach is every CISO's worst nightmare. Once the leak has been fixed, restoring partner trust should be near the top of the recovery agenda.

According to a 2024 IBM report, a typical data breach costs its victim an average $4.88 million. What's not so easily quantifiable is the event's impact on business partner trust.

Rebuilding trust after a data breach requires transparency and a proactive approach, says Sean Gately, vice president of security solutions at Bluefin, a payment and data security company. "There should be immediate and straightforward communication with all involved stakeholders," he advises in an online interview.

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