Over And Out
Contact Center Pipeline, Thursday, June 19th, 2025
This article will be my final Idiom Insights submission. I have been a proud contributor to Contact Center Pipeline since 2009 and have (I believe) 136 published articles to my name.
This chapter is closing for us here at PowerHouse Consulting and this article is my signal that Idiom Insights is signing off. After 38 years, we have made the difficult decision to close PowerHouse. It has been a great run with incredible experiences. Naturally, I feel a little nostalgic, so I would like to share how I got here and what I have learned along the way.