AI And Technical Debt: A Computer Weekly Downtime Upload Podcast
ComputerWeekly, Tuesday, June 17th, 2025
During the many years he has been in the tech industry, Alan Reed, head of platform innovation at bet365's Hillside Technology platform, says he has not witnessed the possibilities and adoption of a technology move as fast and as widespread as generative AI (GenAI).
Given that GenAI technology hit the mainstream with GPT 4 two years ago, Reed says: 'It was like nothing ever before.' And while the word 'transformational' tends to be generously overused in technology he describes generative AI as 'transformational with a capital T.'
But transformations are not instant and businesses need to understand how to apply GenAI most effectively, and figure out where it does and does not work well. 'Every time you hear anything with generative AI, you hear the word journey and we're no different,' he says. 'We are trying to understand it. We're trying to understand its capabilities and understand our place with generative AI,' Reed adds.