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All issuesVolume 327, Issue 4IT Vendor NewsCisco

Optimizing User Experience In The Modern WAN

Cisco, June 26,2025

We all know the drill: A full network outage grinds business to a halt, triggering an all-hands-on-deck response. But what happens when the network isn't down, just slow?

Unlike a complete outage, subtle drops in performance can creep into daily workflows, eroding productivity and impacting the bottom line without setting off major alarms.

Today, experience is the new uptime, and degradation is the new downtime. Users expect instant access and seamless experiences, so 'slow' can be just as detrimental as 'down,' leading to frustration, lost revenue, and missed opportunities.

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