Contact Center Pipeline Magazine: Inside Our July 2025 Issue
Contact Center Pipeline, Wednesday, July 2nd, 2025
It is definitely summer. There are so many graduations, weddings and vacations. Even if we didn't know what month it was by the calendar, we would know by the activities shaping our people interactions and relationships.
Same is true of our July issue. We discuss making connections, the relationships between AI agents and Human agents, and tapping the power of culture to connect with our customers. Of course, we discuss the enablers-bots, digital transformation, AI, BPO companies and more.
Be sure to check out our Top 5 Blog Posts for June (page 11 of the digital and print magazine). I love seeing the most read posts for the month. I feel it lets us know the pulse of our industry.