AI, Agent Bosses And The Future Of Work: Five Imperatives HR Must Own
ET Edge Insights, Thursday, July 3rd, 2025
AI is no longer a distant disruptor. It's here, embedded into core operations, reshaping roles, systems, and decision-making in real time.
And HR occupies a pivotal role in this transition, as the architect of how people, processes, and technology align. In this article, I reflect and outline five key responsibilities HR must take ownership of: to lead this transformation.
These reflections build on the concept of 'agent bosses' from Microsoft's Work Trend Index-AI tools that assign tasks, manage projects, and inform decisions. These systems are already being deployed across industries. What they need now is a human-centered layer of governance and integration. This imperative places HR at the center of this transformation.