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All issuesVolume 328, Issue 2IT NewsCxO

Restrict, Ignore, Embrace: The Shadow IT Trilemma

CIO, Tuesday, July 8th, 2025

100 developers, 100 experiments: Why employees breaking the rules may be a gift

According to the latest CSA's findings, 58% of IT managers are using unapproved tools to collaborate and communicate. Let that sink in - that's not just a few rebels; more than half of the very people tasked with enforcing tech compliance are sidestepping the rules themselves.

Why? Because rules that don't align with real workflows get walked around.

Even though you might think that the shadow IT topic is not relevant anymore, I'd like to challenge you on this: the systems have evolved, and so has shadow IT. A decade ago, it was Dropbox and Google Drive. Today, it's unsanctioned AI agents, open-source frameworks or LLM-powered copilot tools that developers experiment with on their own.

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