'Trained Monkey' From Tech Support Saved Know-It-All Manager's Mistake With A Single Keypress
The Register, Monday, July 7th, 2025
Righteous mockery entranced execs in ways slideware could not
Friday dawns with the promise of precious freedom, yet the world of tech support is seldom free from trouble. The Register always finds a way to celebrate anyway, by bringing you a fresh instalment of On Call, the reader-contributed column that tells your tales of breaking away from bad bosses and ungrateful users.
This week, meet a reader we'll Regomize as "Mark" who can't forget a former manager who claimed to be an IT expert and disdainfully referred to colleagues in his IT department as 'trained monkeys' because he felt computers were so simple even a simian could make them sing.
"As you can imagine, I didn't particularly like him," Mark told On Call.